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Terms and Conditions

We reserve the right to update or change the Terms and Conditions at any time, so we recommend reading this section every time you go to the site.


The content included in the site including images, site design, illustrations, graphics, logos, images, texts, illustrations, photographs, brands and other distinctive signs, are the intellectual property of SARAI CLOTHING SA The content of the site is intended to personal, non-commercial use of users of this site


Harassment in any way on the site, via email, chat with obscene or abusive language is prohibited.

Phishing is prohibited, even for employees or representative of SARAI CLOTHING SA as well as visitors.

It is strictly forbidden to distribute or publish through this site any content that is rude, defamatory, obscene, threatening, invading privacy or advertising rights, or in any way that can or encourage a criminal offense, violate the rights of Whatever of the parts.

For a pleasant shopping experience in our online store and ensure that the information you are seeing on the site is up to date, we recommend using the following browsers: Firefox: 37.0 or higher, Chrome: 41.0. or higher.


The products published on this site are shown in a real way and without guarantees of any kind, either explicitly or implicitly.

Sarai Clothing sa does not guarantee that the functions contained in the site cannot be subject to interruptions and / or errors, nor that all defects will be corrected, or that the site or server is free of viruses or other dangerous components.

Pricing policy

In SARAI CLOTHING SA we strive to offer our customers availability of products on the site every day and at very good prices, with some merchandise offers, limited time and promotional prices. The merchandise offered online usually has the same price as the merchandise offered in our stores although in some cases, there could be differences.


For SARAI CLOTHING SA, it is essential to display the colors of the garments in the closest possible way to reality, although the color of the garments that appear on the screen may be subject to variations depending on the quality of your computer monitor. Therefore SARAI CLOTHING SA, can not guarantee that the colors that appear on your monitor exactly match reality.


In the event that a product appears with an incorrect price due to a typographical error or system error, SARAI CLOTHING SA will have the right to reverse or cancel any order placed for said products. If the purchase has already been charged on your credit card and the order is canceled, a credit to your credit or debit card account will be issued for the amount canceled.


Sarai Clothing SA may terminate the service at any time without prior authorization. The provisions related to Copyright, trademarks, liability, limitation of liability, compensation and miscellaneous, do not disappear with this termination.


Sarai Clothing SA may distribute information, through emails, general notices on the site, or by written communication sent by physical mail to the registration address.

"STATEMENT OF ORIGIN OF FUNDS: The buyer voluntarily declares that the origin of the resources destined for the purchase of products of THE COMPANY does not come from any illegal activity contemplated in the Colombian Criminal Code or in any norm that modifies or adds it. The buyer declares that is not reported or in process in the Office of Foreign Assets Control - OFAC issued by the Treasury Office of the United States of America, the list of the United Nations Organization - UN and other public lists related to the issue of money laundering and terrorist financing. "


By accessing and using the site, you agree that you are subject to the Terms and Conditions, and all applicable laws will be governed and interpreted in accordance with Colombian laws.


For us it is important to comply with the delivery times, therefore if the day the order arrives you are not present to receive it, the transport company is authorized to leave it at the entrance of the indicated address. Similarly in order to ensure that the order is delivered in the agreed time. We will contact you to notify you of something new, if we cannot find it within a month, we will proceed with the money back. If the payment was through a credit card, Payu is requested to revert the payment, if it was with a debit card we will send a voucher for the value of your purchase to your personal mail.

For our online store it is essential to deliver the orders in the shortest possible time, so our promise of delivery is 10 business days from the business day following your purchase.

If your purchase is made from Monday to Friday; Count the 10 days from the next day. If your purchase was made on weekends or holidays count the 10 days from the next business day.

However, our service bonus is to manage for you to receive your product to satisfaction in a period not exceeding 4 days.On some occasions there are news that prevent us from fulfilling our promise, however we want to guarantee that this time will not exceed the term 30 days granted by the Consumer Statute for the delivery of your purchase.

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